Some of us started calling cab companies to see if we could get a taxi to take us to Miami (for $500) and then grab a plane to Memphis. Then, when 10AM came and went, you STILL gave us no information about when-or if-the flight would be leaving. If you knew the plane was still broken, WHY DIDN'T YOU CALL ME SO I DIDN'T HAVE TO GET OUT OF BED AT 6AM? What I was not so cool with was that when I checked in for my 8AM flight, you said the plane was STILL broken from yesterday, and we wouldn't be leaving until 10AM.ĭelta, you made a big deal about taking down my phone number (instead of giving me hotel and meal vouchers). I was cool with having to get up at 6AM yesterday morning to go BACK to the airport I'd left at midnight the night before in order to take my re-scheduled flight at 8AM. I was OK with the fact that, because Key West is my home, and there were no other flights that night, I was stuck there for the night, and couldn't get any of the hotel or meal vouchers all the other stranded passengers got. I was cool with the fact that we then had to wait around for ANOTHER three hours to see if the plane could be fixed, then get our luggage back and rebook our flights when we found out it couldn't. I was cool with it when the plane I was supposed to take to Atlanta–and then on to Memphis two nights ago for my signing yesterday–broke down, and you left us sitting on the tarmac in Key West for an hour before telling us to get off so you could fix it.
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